11/8/2023 0 Comments My ebay orders today![]() ![]() Surrounded with cushioning material (foam, bubble wrap etc) to prevent shifting or movement in transit.Packed in a clean, strong and appropriately sized box or container.To avoid this issue, take time to ensure that the item is: If the item is damaged or the buyer believes it is ‘not as described,’ the buyer can return it for a refund as per the Money Back Guarantee. The seller is responsible for making sure that the item arrives safely to the buyer, in the same condition it was described as having in the listing. The next step to the selling process is to pack the item securely. New sellers are most likely to experience payment holds There is a payment hold on your account.Find out what to do if the buyer doesn’t pay If the payment doesn’t arrive, there are two common reasons for this: Once you have confirmed that the payment has been received, it’s time to move onto the next step. The specific process and timing will depend on the type of payment buyer used.Įven with the notification email, it is best practice to check on the status of a payment in either Seller Hub (Awaiting payment under Orders) or My eBay (Awaiting payment under Sold). The buyer is prompted to choose their payment method, verify their shipping address, select a shipping method (if applicable) and then confirm the order.Īfter the buyer has paid, payment to the seller is usually automatic and will be accompanied by an notification email from eBay or PayPal. Step 2: Buyer pays for itemĮBay’s payment process is straightforward. With immediate payment, the buyer is prompted to pay right away to complete the sale. If you required immediate payment on the listing, this step is effectively skipped. Buyers can also select ‘Pay Now’ in their Purchase history, found in My eBay. This will display all of the order details, as well as a ‘Complete payment’ button, which links back to eBay. Step 1: Buyer receives order confirmationĪfter the buyer has committed to purchase the item, they receive an order confirmation email. Once sold, items are then referred to as ‘completed’ or ‘ended’Ĭompleted listings from the past 90 days can be found and viewed on Seller Hub (under the Orders tab) and My eBay (select Sold within the Selling section).Items currently being sold are called ‘active listings’.Completing a sale on eBayīefore going any further, it is worth taking time to quickly clarify eBay terminology for transaction: Read on to discover a step-by-step overview to the post-sale process on eBay, from payment and packing to shipping and feedback. So you’ve sold your very first item on eBay – great! Now what? If this sounds familiar, this is the article for you. ![]()
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